We want to provide assurance that HS Admin, our administration provider, remain open for business and have deployed their business continuity plans to make sure that they can look after the BCF scheme despite potential disruption.

 

To enable us to serve members with maximum effectiveness, BCF are encouraging everyone to email bcf@hsadmin.com where possible. This means they are not then reliant on postal services and, with virtually all of the BCF team working remotely, it will enable them to respond much faster to enquiries.

Our telephone services continue to operate, but with a reduced number of operators who may not be best placed your answer your specific questions.

We realise that response times are a little longer than usual but we are prioritising urgent enquiries - we appreciate all your patience in this challenging time.

Stay safe.